Supervisor

YMCA BC

Employment Opportunity

 

 

Date Posted: February 7, 2025

Position Title: Supervisor, YMCA Healthy Heart

Location: Admin Office is located in New Westminster, and some work may be done from home. Weekly classes are held in various locations throughout the Lower Mainland (Coquitlam, Port Moody and Surrey)

Terms: Permanent, Full-time

Start Date: As soon as possible

Hours: 35 hours per week

Salary: $58,500 – $60,000 per annum

Reports to: Manager, YMCA Healthy Heart

Benefit:           

• 3 weeks of paid vacation
• Generous Sick Leave
• Free YMCA Gym Membership
• Extended medical and dental benefits
• Disability and life insurance
• Retirement plan with employer matching
• Employee assistance program with free access to counselling
• Subsidized Child Care excluding Infant & Toddler

Nature and Scope:

The YMCA Healthy Heart Program has been providing community based cardiac prevention, rehabilitation and maintenance classes in the Lower Mainland for over 48 years. Participants include individuals with known heart disease and other chronic diseases such as diabetes, high blood pressure, obesity and congestive heart failure.  Since the pandemic the YMCA Healthy Heart program has been offering both a fully virtual exercise program, Healthy Heart@Home with classes on Zoom, as well as the Healthy Heart Hybrid program (offering participants both one virtual, and one in-person, exercise class per week). Our Hybrid class locations currently include Coquitlam, Port Moody and Surrey.

The Healthy Heart Supervisor will provide leadership to the Healthy Heart program, ensuring we deliver high quality programming in our community. Reporting to the Manager, and working alongside a part-time Supervisor, this position will support the overall planning, development, daily oversight and functioning of all Healthy Heart program operations. The Supervisor is responsible for participant intakes and onboarding, leading and supervising exercise sessions, developing and leading training, supervising and mentoring program staff, and completing all related administrative functions.

Major Responsibilities:

• Provide overall leadership and oversight to the development and delivery of the YMCA’s cardiac rehabilitation, prevention and maintenance exercise program
• Monitor, evaluate and further enhance existing program standards, on an ongoing basis, ensuring that program design and delivery is in keeping with the latest cardiac rehabilitation best practices and is delivering the best outcomes for program participants
• Assist Manager with the recruitment and onboarding of program staff and volunteers, and provide overall leadership, as well as ongoing training, supervision, mentoring and development to the staff and volunteer team
• Lead and/or monitor in-person and virtual exercise classes for individuals with known heart disease and other chronic diseases such as diabetes, high blood pressure, obesity, and congestive heart failure.
• On an ongoing basis, assess participants’ exercise capacity and provide exercise prescription and recommendations
• Provide health education to participants and address any questions or concerns as it relates to their exercise prescription
• Respond to medical emergencies and follow medical emergency protocols
• Oversee staff scheduling to ensure adequate coverage of all classes, and provide back-up coverage in classes when required
• Ensure the health and safety of all participants, staff, volunteers and property by following YMCA standards, policies, and procedures and ensuring they are adhered to by all program participants, volunteers and staff
• Manage inventory of program supplies and medical/exercise equipment
• Develop and maintain positive relationships with community partners, YMCA colleagues and program participants
• Assist with program office admin functions as needed
• Other duties as required

Qualifications/Experience: 

• Bachelor’s degree in Exercise Science, Kinesiology, Physiology or Human Kinetics required as well as Clinical Exercise Physiologist (CEP) certification from the Canadian Society for Exercise Physiology (CSEP) or the American College of Sports Medicine (ACSM)
• Minimum one-two years’ experience working in a program leadership/supervisory role
• Minimum one–two years related clinical experience in a similar program setting
• Experience working with older adults and/or chronic disease populations preferred
• Personal training and/or group fitness leader certification is an asset
• Excellent interpersonal, conflict resolution, team and relationship-building skills
• Proficient computer skills (especially Office 365)
• Valid Driver’s License and access to a vehicle required as the Supervisor needs to travel between class locations, the office, etc. (Mileage is paid)
• Current Standard First Aid with CPR-C & AED certificate (can be completed once hired)
• Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date

 Competencies:

In addition to bringing commitment to YMCA vision and values, and an orientation to service, the candidate should possess the following competencies:

• Leadership/Coaching – Ability to direct and develop performance of others to achieve desired result.
• Service Strategy – Ability to identify the needs and wants of members/participants as a priority and respond in an effective and timely manner to enhance every person’s YMCA experience.
• Negotiation/Communication/Interpersonal Skills: Ability to speak, write, listen and secure information in many settings. Ability to cooperate with others to achieve results. Ability to create and build relationships inside and outside the organization.
• Problem Solving – Ability to identify an issue, gather and processes relevant information, determine possible solutions, selects appropriate responses and implements and evaluates them.
• Initiative/Enthusiasm/Innovation – Ability to manage and lead to achieve and exceed identified goals.
• Community Awareness and Understanding – Demonstrates and promotes a personal understanding of and appreciation for the vision, mission, and values of the organization
• Self-Management – ability to appropriately manage one’s own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; and think clearly and stay focused under pressure. Encompasses self-regulation and mindfulness.
• Teamwork/ Cooperation – ability to work cooperatively and productively with others within and across organizational units to achieve common goals; demonstrate respect, cooperation, collaboration, and consensus-building.

Situation:

YMCA BC is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change to grow in spirit, mind, and body.

Since January 2023, YMCA of Northern British Columbia, YMCA-YWCA of Kamloops and YMCA of Greater Vancouver are officially one association, with one mission to strengthen our impact for communities across British Columbia. We are YMCA BC – Even Stronger Together. This transition marks a new chapter in our long-standing history of building communities, transforming lives, and connecting people of all ages, stages, backgrounds and abilities, to unique opportunities to learn, grow, and reach their potential.

At the YMCA BC, people are our greatest asset, and we are proud to be an employer of choice. Working at the YMCA BC means you are part of a fun, positive team in an environment of honesty, caring, respect, responsibility, and inclusivity. We are committed to providing our community with the support it needs to thrive through employment, youth services, and programming for families and seniors. We believe a vibrant, healthy community is one in which everyone feels a sense of belonging and connection.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact us.

Application Process: Internal Applicants: Please apply online through the ADP Workforce Now Career Center. External Applicants: Supervisor, Healthy Heart – YMCA BC Application Deadline: Until filled.

Thank you for your interest and application.

Due to the high volume of applications received, only short-listed candidates will be contacted.